An article last year by Jesse James Garrett suggested that UX leaders are losing hope. He suggested that businesses have co-opted the tactical efforts of UX to fit them neatly into the Agile process. Here’s what he has to say: Agile’s success at the expense of UX is just one…

Social media itself has become a battleground — I was born in 1969, during the height of the Vietnam War, which was the first televised war. The nightly news reported on the war on the major networks — there were three then — and included actual footage of combat and often body counts. …

How one organization and a dedicated group of people improved virtual conferences over the last two years. — I had the good fortune to be able to attend a couple of conferences this year. The first was Design At Scale and the other was the Design Operations Summit, both by Rosenfeld Media. I was excited for the presentations as I’d attended a previous live version of the Design…

In my work, I’ve been thinking a great deal about time lately. Perhaps this is a function of my age or perhaps it’s just in response to the Silicon Valley saying: “Move fast and break things” which is adorable until you start to hear about how that mantra has indeed…

“The sculpture is already complete within the marble block, before I start my work. It is already there, I just have to chisel away the superfluous material.” ― Michelangelo This is a wonderful description of the work of marble sculpture. It conveniently skips what it’s like to carve until your hands cramp, you’re breathing in marble dust, and you’ve just smashed your finger for the 12th time, but useful.

“We too, are standing on a “burning platform,” and we must decide how we are going to change our behavior.” Stephen Elop — Nokia CEO 2011

Jaws was a 1975 movie about a great white shark that kills several people around the fictitious island of Amity — modeled after Martha’s Vineyard, in the United States. If you haven’t seen it, the plot has three main characters who decide to kill the shark. It was based on…

My family and I had the good fortune to vacation in Yellowstone, a National Park in the United States, over the past couple of weeks. It was magical. From the panoramic views, to the variety of animals, to the specific geologic formations, I very much recommend it. During the trip…

For as many years as I’ve been with my wife, one of our tasks was to gather sand from wherever we were. I’d always thought it was a pain in the ass, frankly. On every trip, we’ve got to source one or more bags (from kitchens or housekeepers or stores)…